Showroom · Shop floor

Sales consultation tracking on the shop floor

Name: Sales consultation tracking on the shop floor — Graeon.ai Netra
Uploaded: 2026-11-05
Duration: 10 s
Description: Sales consultation tracking uses computer vision to detect when a staff member is attending a customer on the floor and how long the consultation lasts. Graeon Netra records each consultation on existing CCTV, giving a picture of floor coverage and customer attention without any manual logging.

Sales consultation tracking uses computer vision to detect when a staff member is attending a customer on the floor and how long the consultation lasts. Graeon Netra records each consultation on existing CCTV, giving a picture of floor coverage and customer attention without any manual logging.

Netra in action

Real footage with Graeon Netra running on it. Client names are removed.

What you're seeing

Every consultation on the floor, timed

Netra pairs the attending staff member with the customer and times the consultation, with faces blurred on the feed.

00:031DetectedNetra picks up the object or person the moment it enters the camera's zone.
00:052Tracked & countedIt follows it through the zone and updates the running count on the feed.
00:083RecordedThe event is logged with its video clip and written into the ERP.

How it works

From the camera into your ERP

01Existing cameraShowroom · Shop floor
02Netra detectsEvery consultation on the floor, timed
03Rule & alertThresholds set per zone; the right person is notified on the app or WhatsApp
04Written into the ERPStore analytics and HRMS

What it changes

The difference on the floor

Consultations per staff member
Average attention time per customer
Unattended customers visible
Runs on the cameras already installed — no new hardware

Graeon ERP · event recordSample

Source: Showroom · Shop floor
Event: Every consultation on the floor, timed
Detected by: Netra AI
Written to: Store analytics and HRMS
Evidence: Video clip attached
Status: Synced

Frequently asked questions

Answers to the most frequent questions

Does it need new cameras?

No. Graeon Netra runs on the plant's existing CCTV. The clip on this page shows Netra on real plant footage.

Where does the data go?

Into Graeon ERP and HRMS modules, kept in step with Tally or Oracle through ready connectors; other systems are connected through our API as a project. Alerts also reach the Netra mobile app, email and SMS.